Why do certain people
at work always push my
buttons?
Why did my best employee quit?
The group needs to wake up or we’re doomed.
Why can’t our meetings be more productive and less boring?
I dread telling cancer
patients that their
chemotherapy is no longer working.
Conflict Resolution
Motivating Commitment
and Maximizing Morale
Leading Change
Team-Building
Difficult Conversations
The client quickly identified that anger and manipulative behaviors pushed his “buttons.” > read more
Fortunately, as the director’s communication skills improved, she was able to identify other unhappy employees and convince them to stay. > read more
Wake up, they did! The leader was able to focus the group on rapidly approaching marketplace disasters. > read more
Team members learned to
create enjoyable and productive meetings. > read more
The physician realized that his reluctance to deliver difficult news intensified patients’ anxiety and hurt staff morale. > read more